How Do I Reolve Dashlane Not Working Issue on Windows 11?

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Written by elber
Updated 3 weeks ago

Dashlane is a popular password manager that helps users securely store and manage their passwords, credit cards, and other sensitive information. However, some users have reported issues with Dashlane not working on Windows 11. If you're experiencing this problem, don't worry – we've got you covered. In this article, we'll guide you through the steps to troubleshoot and resolve the Dashlane not working issue on Windows 11.

Causes of Dashlane Not Working on Windows 11

Before we dive into the solutions, let's take a look at some common causes of Dashlane not working on Windows 11:

  • Outdated Dashlane version: If you're running an outdated version of Dashlane, it may not be compatible with Windows 11.
  • Corrupted installation: A corrupted installation of Dashlane can cause the app to malfunction.
  • Conflicting software: Other software or apps may be interfering with Dashlane's functionality.
  • Windows 11 updates: Recent Windows 11 updates may have caused compatibility issues with Dashlane.

Troubleshooting Steps

Try the following troubleshooting steps to resolve the Dashlane not working issue on Windows 11:

1. Update Dashlane to the Latest Version

Make sure you're running the latest version of Dashlane. To do this:

  • Open Dashlane on your Windows 11 device.
  • Click on the three horizontal lines in the top left corner to open the menu.
  • Click on "Check for updates."
  • If an update is available, follow the prompts to install it.

2. Restart Dashlane and Your Device

Sometimes, a simple restart can resolve the issue. Try restarting Dashlane and your Windows 11 device:

  • Close Dashlane and any other open apps.
  • Restart your Windows 11 device.
  • Open Dashlane again to see if it's working.

3. Disable Conflicting Software

Other software or apps may be interfering with Dashlane's functionality. Try disabling any recently installed software or apps:

  • Identify any recently installed software or apps.
  • Disable or uninstall them temporarily.
  • Open Dashlane to see if it's working.

4. Reinstall Dashlane

If the above steps don't work, try reinstalling Dashlane:

  • Uninstall Dashlane from your Windows 11 device.
  • Download and install the latest version of Dashlane from the official website.
  • Follow the installation prompts to install Dashlane.

5. Check Windows 11 Updates

If you've recently installed a Windows 11 update, it may be causing compatibility issues with Dashlane. Try checking for any new updates:

  • Open the Settings app on your Windows 11 device.
  • Click on "Update & Security."
  • Check for any new updates.
  • Install any available updates.

Additional Tips

If none of the above steps resolve the issue, try the following additional tips:

  • Clear browser cache and cookies: Clearing your browser cache and cookies can resolve issues with Dashlane's browser extension.
  • Disable antivirus software: Temporarily disable your antivirus software to see if it's interfering with Dashlane.
  • Contact Dashlane support: If none of the above steps work, contact Dashlane's support team for further assistance.

By following these troubleshooting steps and tips, you should be able to resolve the Dashlane not working issue on Windows 11. If you're still experiencing issues, don't hesitate to reach out to Dashlane's support team for further assistance.

dashlane not working on windows 11

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